Key Features You'll Love
Inspired by Maddie, for the Maddie in every pet.
Product Frequently Asked Questions
What pet is this bed best for?
Can this bed be easily cleaned?
Is this bed durable?
How can I find answers to other product questions?
Maddie & the Humans that Work for Her are Here to Help
Have a question not covered here? Try these options below.
Help Center: Explore our Help Center here for detailed information on a variety of topics and common questions.
Chat: Use our chat function in the bottom right of every page to send your question to Maddie's team of humans. If someone is not available to answer your chat immediately a response will be delivered to your email.
Send us a Message: Use our contact form here or send an email to info@maddiesamerican.com and we will respond as quickly as possible, usually within 12 hours.
Phone: We are not able to staff phone lines for customer calls at this time. All questions should be directed to our chat and email. If a call back is needed we can arrange a time to call you and further address questions or needs.
How will this item be shipped?
How much does shipping cost?
Expedited Shipping Options
How can I find answers to other shipping & delivery questions?
Maddie & the Humans that Work for Her are Here to Help
Have a question not covered here? Try these options below.
Help Center: Explore our Help Center here for detailed information on a variety of topics and common questions.
Chat: Use our chat function in the bottom right of every page to send your question to Maddie's team of humans. If someone is not available to answer your chat immediately a response will be delivered to your email.
Send us a Message: Use our contact form here or send an email to info@maddiesamerican.com and we will respond as quickly as possible, usually within 12 hours.
Phone: We are not able to staff phone lines for customer calls at this time. All questions should be directed to our chat and email. If a call back is needed we can arrange a time to call you and further address questions or needs.
What is Maddie's 365 Day Tail Wag Guarantee?
Is it difficult to start a guarantee claim?
Does Maddie offer returns or exchanges?
How can I find answers to other Tail Wag Guarantee questions?
Maddie & the Humans that Work for Her are Here to Help
Have a question not covered here? Try these options below.
Help Center: Explore our Help Center here for detailed information on a variety of topics and common questions.
Chat: Use our chat function in the bottom right of every page to send your question to Maddie's team of humans. If someone is not available to answer your chat immediately a response will be delivered to your email.
Send us a Message: Use our contact form here or send an email to info@maddiesamerican.com and we will respond as quickly as possible, usually within 12 hours.
Phone: We are not able to staff phone lines for customer calls at this time. All questions should be directed to our chat and email. If a call back is needed we can arrange a time to call you and further address questions or needs.
What is ReDo checkout+ ?
How does ReDo return protection work?
How does ReDo package protection work?
How can I find answers to other shipping & return protection questions?
Maddie & the Humans that Work for Her are Here to Help
Have a question not covered here? Try these options below.
Help Center: Explore our Help Center here for detailed information on a variety of topics and common questions.
Chat: Use our chat function in the bottom right of every page to send your question to Maddie's team of humans. If someone is not available to answer your chat immediately a response will be delivered to your email.
Send us a Message: Use our contact form here or send an email to info@maddiesamerican.com and we will respond as quickly as possible, usually within 12 hours.
Phone: We are not able to staff phone lines for customer calls at this time. All questions should be directed to our chat and email. If a call back is needed we can arrange a time to call you and further address questions or needs.
How can I find answers to other Auto-Ship + Save questions?
Maddie & the Humans that Work for Her are Here to Help
Have a question not covered here? Try these options below.
Help Center: Explore our Help Center here for detailed information on a variety of topics and common questions.
Chat: Use our chat function in the bottom right of every page to send your question to Maddie's team of humans. If someone is not available to answer your chat immediately a response will be delivered to your email.
Send us a Message: Use our contact form here or send an email to info@maddiesamerican.com and we will respond as quickly as possible, usually within 12 hours.
Phone: We are not able to staff phone lines for customer calls at this time. All questions should be directed to our chat and email. If a call back is needed we can arrange a time to call you and further address questions or needs.
What pet is this bed best for?
Can this bed be easily cleaned?
Is this bed durable?
How can I find answers to other product questions?
Maddie & the Humans that Work for Her are Here to Help
Have a question not covered here? Try these options below.
Help Center: Explore our Help Center here for detailed information on a variety of topics and common questions.
Chat: Use our chat function in the bottom right of every page to send your question to Maddie's team of humans. If someone is not available to answer your chat immediately a response will be delivered to your email.
Send us a Message: Use our contact form here or send an email to info@maddiesamerican.com and we will respond as quickly as possible, usually within 12 hours.
Phone: We are not able to staff phone lines for customer calls at this time. All questions should be directed to our chat and email. If a call back is needed we can arrange a time to call you and further address questions or needs.
How will this item be shipped?
How much does shipping cost?
Expedited Shipping Options
How can I find answers to other shipping & delivery questions?
Maddie & the Humans that Work for Her are Here to Help
Have a question not covered here? Try these options below.
Help Center: Explore our Help Center here for detailed information on a variety of topics and common questions.
Chat: Use our chat function in the bottom right of every page to send your question to Maddie's team of humans. If someone is not available to answer your chat immediately a response will be delivered to your email.
Send us a Message: Use our contact form here or send an email to info@maddiesamerican.com and we will respond as quickly as possible, usually within 12 hours.
Phone: We are not able to staff phone lines for customer calls at this time. All questions should be directed to our chat and email. If a call back is needed we can arrange a time to call you and further address questions or needs.
What is Maddie's 365 Day Tail Wag Guarantee?
Is it difficult to start a guarantee claim?
Does Maddie offer returns or exchanges?
How can I find answers to other Tail Wag Guarantee questions?
Maddie & the Humans that Work for Her are Here to Help
Have a question not covered here? Try these options below.
Help Center: Explore our Help Center here for detailed information on a variety of topics and common questions.
Chat: Use our chat function in the bottom right of every page to send your question to Maddie's team of humans. If someone is not available to answer your chat immediately a response will be delivered to your email.
Send us a Message: Use our contact form here or send an email to info@maddiesamerican.com and we will respond as quickly as possible, usually within 12 hours.
Phone: We are not able to staff phone lines for customer calls at this time. All questions should be directed to our chat and email. If a call back is needed we can arrange a time to call you and further address questions or needs.
What is ReDo checkout+ ?
How does ReDo return protection work?
How does ReDo package protection work?
How can I find answers to other shipping & return protection questions?
Maddie & the Humans that Work for Her are Here to Help
Have a question not covered here? Try these options below.
Help Center: Explore our Help Center here for detailed information on a variety of topics and common questions.
Chat: Use our chat function in the bottom right of every page to send your question to Maddie's team of humans. If someone is not available to answer your chat immediately a response will be delivered to your email.
Send us a Message: Use our contact form here or send an email to info@maddiesamerican.com and we will respond as quickly as possible, usually within 12 hours.
Phone: We are not able to staff phone lines for customer calls at this time. All questions should be directed to our chat and email. If a call back is needed we can arrange a time to call you and further address questions or needs.
How can I find answers to other Auto-Ship + Save questions?
Maddie & the Humans that Work for Her are Here to Help
Have a question not covered here? Try these options below.
Help Center: Explore our Help Center here for detailed information on a variety of topics and common questions.
Chat: Use our chat function in the bottom right of every page to send your question to Maddie's team of humans. If someone is not available to answer your chat immediately a response will be delivered to your email.
Send us a Message: Use our contact form here or send an email to info@maddiesamerican.com and we will respond as quickly as possible, usually within 12 hours.
Phone: We are not able to staff phone lines for customer calls at this time. All questions should be directed to our chat and email. If a call back is needed we can arrange a time to call you and further address questions or needs.

Crafted in the USA
Every product is safely crafted in the USA.

365 Day Tail Way Guarantee*
Industry leading 365 day guarantee on every purchase [terms & conditions apply].

Helps Homeless Pets
We donate the value of a meal to shelter in need for every order.
Keep your pets bed clean and smelling fresh with this easily machine washable bed. Say goodbye to the frustration of covers, zippers, and the headache of putting beds back together after washing, simply throw the whole Pocket Bed into the washer!
We are passionate about bringing Maddie's Pack a selection of usually hard to find USA Made products. Check the beds at your local pet store, nearly all are cheaply made in foreign countries like China. These beds are thoughtfully designed by a pet loving family and handcrafted in Florida for quality. Every bed is built with love and dedication. Feel good about supporting a family and women owned company right here in the USA!
Our pets deserve the best, they deserve quality American Made products!