Krill Oil+ 9-in-1 Shed Defense + Skin Repair Soft Chews

Pet products you can feel good about, inspired by the Maddie in every pet.

Crafted in the USA

Every product is safely crafted in the USA.

365 Day Tail Way Guarantee*

Industry leading 365 day guarantee on every purchase [terms & conditions apply].

Helps Homeless Pets

We donate the value of a meal to shelter in need for every order.

Krill Oil+ 9-in-1 Shed Defense + Skin Repair Soft Chews

From: Itchy Pet Approved by Maddie's American

Get to Know

About

What Inside

How to Use

Maddie's ultra concentrated allergy friendly solution for shedding and overall skin and coat health.

🔶Allergy Friendly 🔶Nourished Skin + Coat 🔶Helps Reduce Excessive Shedding 🔶Up to 365 Days of Servings 🔶Crafted in the USA 🔶365 Day Tail Wag Guarantee*

Does your pet struggle with itchy dry skin, excessive shedding, or a damaged coat? Or maybe you simply want an easy way to help support their overall health. Maddie’s Itchy Pet Approved product line has a solution powered by 9 unique ingredients to help your dog or cat thrive.

Introducing Maddie's Krill Oil+ Shed Defense + Skin Repair 9-in-1 Soft Chews, the ultimate solution to help support skin and coat health in dogs and cats. This powerful supplement contains 9 vet strength ingredients to provide your furry friend with the nutrients they need to look and feel their best.

Proudly part of our Itchy Pet Approved line of products. At Maddie’s American we understand that not all supplements are created equal. That's why our Itchy Pet Approved product line always focuses on using quality ingredients, including well known active ingredients that have been researched and studied by veterinarians for their effectiveness. We never include an ingredient just because it’s the latest fad or sounds nice. Look for Itchy Pet Approved products throughout our entire collection of Wag4Good by Maddie's American pet solutions.

Maddie’s Itchy Pet Approved products are always crafted with sensitive or allergy prone pets in mind, our supplements are free of common allergens, making it safe for even the most sensitive of pets. We utilize an innovative and delicious savory cheese flavoring designed specifically for the needs of allergy prone pets.

So if you're looking for a natural and easy way to nourish your pets skin and coat, look no further than Maddie's Krill Oil+ Shed Defense + Skin Repair 9-in-1 Soft Chews. As always, tail wags are guaranteed!

Ingredients

Active Ingredients[Per 7.5g Soft Chew]:
Krill Oil Concentrate.................................Not less than 80mg
Astaxanthin (Antioxidant).......................Not less than 16mcg
Zinc Oxide...............................................Not less than 7.5mg
Linoleic Acid...........................................Not less than 700mg
Flaxseed Powder...................................Not less than 450mg
(All values are minimum unless otherwise noted.)

Inactive Ingredients: Rice bran, purified water, lecithin, safflower oil, starch, synthetic cheese flavor, glycerin, natural red colorant, sorbic acid, vitamin E (Dl-alpha Tocopherol acetate), calcium propionate, ascorbic acid

Guaranteed Analysis [Per 7.5g Soft Chew]:
Crude Protein [max]......................................................18%
Crude Fat [max]............................................................24%
Crude Fiber [min]............................................................5%
Moisture [min]...............................................................10%
Vitamin E [min]............................................................55 IU

Package Contents:
60 count tub contains one (1) tub of 60 soft chews with a net content of 1 lb.

Daily Supplement Feeding Guidelines:
0-30 lbs - 1/4 Soft Chew
30-60 lbs - 1/2 Soft Chew
60-120 lbs - 1 Soft Chews

Usage
For use in dogs and cats over 12 weeks of age.Read product label thoroughly before administering. Feed daily according to your pets weight. For pets with sensitive stomachs, introduce slowly at a reduced dose. Allow 4-6 weeks to see full benefits. For best shed reduction benefits product should be used daily at least 2-3 month prior to the start of heavy shedding season [spring or fall].Feed double the dose for the first 4-6 weeks of use.

Results You Can Expect:
This product is designed to work over time so it is important to remember results will not come overnight or after one use. Most pets will start to see results within 4 weeks of usage, when used daily according to label directions.

Maddie’s Advice:
Stacks well with most of our supplements. We recommend that all pets be on a quality probiotic supplement for overall health.Shedding is a natural and needed process, expect to see reduced shedding with use, however no product can or should reduce shedding completely.

Precautions:
Our products are designed to improve the lives of your pets when used as directed. Our products are never a substitute for quality veterinary care, including preventative care and checkups. Not for human consumption. Keep out of the reach of children and animals. In case of accidental overdose, contact a health professional immediately.This product is intended for intermittent or supplemental use only. If animal’s condition worsens or does not improve, stop product administration and consult your veterinarian.

Key Features You'll Love

Inspired by Maddie, for the Maddie in every pet.

Synergistic Support for Shedding

Help manage excessive shedding with 5 active ingredients

Nourishing Krill Oil

Omega packed antarctic krill oil in every bite

Whole Pack Safe

Specially designed to support the needs of both dogs & cats

Up to 365 Days of Servings

Ultra concentrated for an unbeatable value

Crafted in the USA

Proudly crafted in the USA for quality + safety.

You Buy, We Donate

every purchase helps support shelter pets in need.

Innovative Allergy Friendly Solution

Hypoallergenic, low allergen formula for pets with sensitivities

Free of Common Allergens

Chicken, corn, wheat, + soy free recipe

Daily Skin + Coat Support

Nourishes a healthy skin & coat with daily use

Synergistic Support for Shedding

Help manage excessive shedding with 5 active ingredients

Nourishing Krill Oil

Omega packed antarctic krill oil in every bite

Whole Pack Safe

Specially designed to support the needs of both dogs & cats

Up to 365 Days of Servings

Ultra concentrated for an unbeatable value

Crafted in the USA

Proudly crafted in the USA for quality + safety.

You Buy, We Donate

every purchase helps support shelter pets in need.

Innovative Allergy Friendly Solution

Hypoallergenic, low allergen formula for pets with sensitivities

Free of Common Allergens

Chicken, corn, wheat, + soy free recipe

Daily Skin + Coat Support

Nourishes a healthy skin & coat with daily use

Synergistic Support for Shedding

Help manage excessive shedding with 5 active ingredients

Nourishing Krill Oil

Omega packed antarctic krill oil in every bite

Whole Pack Safe

Specially designed to support the needs of both dogs & cats

Back to Itchy Pet Approved

Product Frequently Asked Questions

How long does it take to work?

Real Results with Daily Use

For this product and most supplements we recommend allowing up to 4 weeks for full results. This allows the nutrients to be absorbed and start to do their job in your pets system.

Can this be used with other supplements?

This Supplement Plays Well With Others

In most cases you can combine multiple supplements together as long as they are not designed for the same purpose. For example we would not recommend using 2 skin and coat supplements at once.

For questions on specific combinations please send us a message and we can help ensure your pet is on the best products for their needs.

How often do I need to give this Supplement?

Make Maddie Part of Your Pet's Daily Routine

For this and most supplements we recommend using them daily for best results. The daily dose can be split into 2 servings (morning and evening) if desired.

How can I find answers to other product questions?

Maddie & the Humans that Work for Her are Here to Help

Have a question not covered here? Try these options below.

Help Center: Explore our Help Center here for detailed information on a variety of topics and common questions.

Chat: Use our chat function in the bottom right of every page to send your question to Maddie's team of humans. If someone is not available to answer your chat immediately a response will be delivered to your email.

Send us a Message: Use our contact form here or send an email to info@maddiesamerican.com and we will respond as quickly as possible, usually within 12 hours.

Phone: We are not able to staff phone lines for customer calls at this time. All questions should be directed to our chat and email. If a call back is needed we can arrange a time to call you and further address questions or needs.

How will this item be shipped?

Maddie's Goal, Fast Shipping + Delivery.

Everyone loves fast shipping. Just like Maddie at dinner time, we know pets and their humans are often impatient to get their paws on our great products! We work hard to ship most products within 12 hours. Some items may have longer handling or transit times and will be explained on their individual item page. Select items may ship separately and at different times.

Product Specific Shipping Information.

Shipping Time: On Average, this item is packaged and shipped out within 12 hours of placing your order.

Carriers: This item will ship via USPS, UPS, or Amazon Logistics.

Transit Time: The normal transit time for this item is 1-3 business days when standard shipping is selected at checkout.

Tracking: When your order is shipped, an email with tracking information will be sent. For the best tracking experience we recommend downloading the "Shop App" from your order confirmation page.

How much does shipping cost?

Free Shipping + Other Shipping Options.

Standard Shipping: Every order ships free when you spend $39+. For orders $39 and under we charge a flat shipping rate of $5.

Carbon Neutral Shipping: Available for a flat fee of $6 on any order. We purchase a carbon offset to offset the environmental impact of shipping your order.

**Refer to item specific shipping & handling times for all items in your order. Some items ship separately and could require extended production or handling times.

Does Maddie offer expedited shipping options?

Expedited Shipping Options

Options & Considerations: We offer multiple upgraded shipping options to choose from at checkout.

Please factor in any shipping, handling, or production time stated on the individual items page. We cannot expedite these times as some partner products are made to order, often by hand.

Expedited Shipping: Available for a flat fee of $15 on any order. Expedited orders will ship out the same day Monday - Friday if ordered by 1 pm EST or by 10 am on Saturday. We will also upgrade shipping to an "air" option such as USPS Priority Mail or UPS 2 or 3 Day Air.

Overnight Air: Available for a flat fee of $30 on any order. Overnight orders will ship out the same day Monday - Friday if ordered by 1 pm EST or by 10 am on Saturday. Shipping service used will usually be USPS Priority Mail Express or UPS Next Day Air Saver.

Shipping Requests: Need an order by a certain date? Shoot us a chat or email and we will do our best to ensure we get it to you when you need it.

**Refer to item specific shipping & handling times for all items in your order. Some items ship separately and could require extended production or handling times. While rare, we are not responsible for carrier or weather related delays!

How can I find answers to other shipping & delivery questions?

Maddie & the Humans that Work for Her are Here to Help

Have a question not covered here? Try these options below.

Help Center: Explore our Help Center here for detailed information on a variety of topics and common questions.

Chat: Use our chat function in the bottom right of every page to send your question to Maddie's team of humans. If someone is not available to answer your chat immediately a response will be delivered to your email.

Send us a Message: Use our contact form here or send an email to info@maddiesamerican.com and we will respond as quickly as possible, usually within 12 hours.

Phone: We are not able to staff phone lines for customer calls at this time. All questions should be directed to our chat and email. If a call back is needed we can arrange a time to call you and further address questions or needs.

What is Maddie's 365 Day Tail Wag Guarantee?

365 Day Tail Wag Guarantee

Shop with confidence! Maddie 100% guarantees every product we sell with our 365 day Tail Wag Guarantee. Terms and Conditions for this guarantee will vary depending on the item and its corresponding category.

Item Specific Information - Treats & Supplements: All of our treats and supplements have a 365 Day Tail Wag Guarantee. Packaging must contain 50% or greater of the original fill. Remember supplements may take time to see the full benefits.

Important Limitations: We reserve the right to deny any guarantee claim if fraud, illegal, abusive behavior or other inappropriate action is observed or determined, at the sole discretion of Maddie's American Pet Products LLC. Guarantee claims are limited to 1 replacement/credit per item, per customer.

Is it difficult to start a guarantee claim?

A Guarantee Claim Process So Easy It'll Make Your Tail Wag

Self Serve Portal: We have implemented a self serve portal for all return, guarantee, and package protection requests. The easiest way to access the portal is through your customer account here. Alternatively, you can use this link here and have additional information ready to attempt an order lookup.

Does Maddie offer returns or exchanges?

Easy Returns & Exchanges

Return Process: We accept returns within 30 days of purchase that are unopened, not used, and in original sellable condition for a full refund to the original form of payment, excluding any shipping charges paid. Return shipping will be charged on all returns and exchanges unless return and package protection was opted into and paid for at time or purchase.

How can I find answers to other Tail Wag Guarantee questions?

Maddie & the Humans that Work for Her are Here to Help

Have a question not covered here? Try these options below.

Help Center: Explore our Help Center here for detailed information on a variety of topics and common questions.

Chat: Use our chat function in the bottom right of every page to send your question to Maddie's team of humans. If someone is not available to answer your chat immediately a response will be delivered to your email.

Send us a Message: Use our contact form here or send an email to info@maddiesamerican.com and we will respond as quickly as possible, usually within 12 hours.

Phone: We are not able to staff phone lines for customer calls at this time. All questions should be directed to our chat and email. If a call back is needed we can arrange a time to call you and further address questions or needs.

What is ReDo checkout+ ?

Shop with Confidence

Free Returns + Package Protection: We have partnered with ReDo to offer low cost package protection and unlimited free returns and exchanges for a small fee at checkout. There will be an option to checkout with either ReDo Checkout+ or without protection when reviewing your cart.

How does ReDo return protection work?

Returns & Exchanges Happen, Surprise Fees Don't Have To

Unlimited Free Return & Exchanges: Sometimes we all have to return a product, whether due to an incorrect size or it did not work out for some other reason. With this protection the cost of any return shipping is fully covered.

Low, Flat Pricing: Protect your order for only $1.98 from return shipping charges. Currently return and package protection is only available as a combined service with package protection charged at 2% of the cart total added to the flat return protection price.

Why You Need Return Protection: While returns are pretty rare, we primarily see exchanges for products that have sizing options. Shipping can be one of the largest costs our small, family owned business encounters. In order to keep prices low for everyone we generally charge for return shipping in most cases. Return protection can be a very smart choice to avoid the possibility of paying $4-10+ for return shipping.

How does ReDo package protection work?

Peace of Mind with Hassle Free Package Protection

Low Cost Protection for Shipments: We've all probably experienced a lost, stolen, or damaged package before, package protection helps quickly make things right when this happens. With package protection we can quickly approve replacements of items in your order and you avoid the hassle of wait times and investigations shipping carriers usually require (USPS, UPS, etc).

Low Pricing, Big Protection: Package protection pricing is based on a rate of 2% of the total cost of your order. Currently package protection is only available as a combined service with returns and exchange protection.

How can I find answers to other shipping & return protection questions?

Maddie & the Humans that Work for Her are Here to Help

Have a question not covered here? Try these options below.

Help Center: Explore our Help Center here for detailed information on a variety of topics and common questions.

Chat: Use our chat function in the bottom right of every page to send your question to Maddie's team of humans. If someone is not available to answer your chat immediately a response will be delivered to your email.

Send us a Message: Use our contact form here or send an email to info@maddiesamerican.com and we will respond as quickly as possible, usually within 12 hours.

Phone: We are not able to staff phone lines for customer calls at this time. All questions should be directed to our chat and email. If a call back is needed we can arrange a time to call you and further address questions or needs.

What is Auto-Ship + Save?

Auto-Ship + Save: Tail Wags Delivered Automatically

Auto-Ship + Save Basics: Auto-Ship + Save is our program offering automatic deliveries on your schedule. We will securely store your payment preferences and automatically charge your payment method and ship your order based on your selected schedule.

Easy Sign Up: Easily sign up by selecting the Auto-Ship + Save option when adding an item to your cart and selecting your preferred delivery schedule from the drop-down list.

What are the benefits of Auto-Ship + Save?

Big Convenience + Big Savings

Savings on Every Order: You'll receive 50% off your first Auto-Ship + Save order and an additional 5% off of all future shipments plus 10% back in Pack Perks Reward Points.

Never Run Out of Their Favorites: Enjoy worry free deliveries on your schedule. Consistency is key, especially with many of our supplements, so we have set up delivery plans that help to keep you and your pack on schedule!

Can I change my choices after signing up?

Complete Control Over Your Shipping Schedule

Easily Adjust Shipments 24/7: You have complete control over your delivery schedule and can pause, reschedule, or cancel your Auto-Ship + Save at any time. Simply log into your customer account on our site to manage your Auto-Ship + Save.

Helpful Reminders for Busy Pet Parents: You'll receive helpful reminders prior to any Auto-Ship + Save future shipments being processed. The reminders will have links to quickly update your preferences if you need to change your order in any way.

How can I find answers to other Auto-Ship + Save questions?

Maddie & the Humans that Work for Her are Here to Help

Have a question not covered here? Try these options below.

Help Center: Explore our Help Center here for detailed information on a variety of topics and common questions.

Chat: Use our chat function in the bottom right of every page to send your question to Maddie's team of humans. If someone is not available to answer your chat immediately a response will be delivered to your email.

Send us a Message: Use our contact form here or send an email to info@maddiesamerican.com and we will respond as quickly as possible, usually within 12 hours.

Phone: We are not able to staff phone lines for customer calls at this time. All questions should be directed to our chat and email. If a call back is needed we can arrange a time to call you and further address questions or needs.

How long does it take to work?

Real Results with Daily Use

For this product and most supplements we recommend allowing up to 4 weeks for full results. This allows the nutrients to be absorbed and start to do their job in your pets system.

Can this be used with other supplements?

This Supplement Plays Well With Others

In most cases you can combine multiple supplements together as long as they are not designed for the same purpose. For example we would not recommend using 2 skin and coat supplements at once.

For questions on specific combinations please send us a message and we can help ensure your pet is on the best products for their needs.

How often do I need to give this Supplement?

Make Maddie Part of Your Pet's Daily Routine

For this and most supplements we recommend using them daily for best results. The daily dose can be split into 2 servings (morning and evening) if desired.

How can I find answers to other product questions?

Maddie & the Humans that Work for Her are Here to Help

Have a question not covered here? Try these options below.

Help Center: Explore our Help Center here for detailed information on a variety of topics and common questions.

Chat: Use our chat function in the bottom right of every page to send your question to Maddie's team of humans. If someone is not available to answer your chat immediately a response will be delivered to your email.

Send us a Message: Use our contact form here or send an email to info@maddiesamerican.com and we will respond as quickly as possible, usually within 12 hours.

Phone: We are not able to staff phone lines for customer calls at this time. All questions should be directed to our chat and email. If a call back is needed we can arrange a time to call you and further address questions or needs.

How will this item be shipped?

Maddie's Goal, Fast Shipping + Delivery.

Everyone loves fast shipping. Just like Maddie at dinner time, we know pets and their humans are often impatient to get their paws on our great products! We work hard to ship most products within 12 hours. Some items may have longer handling or transit times and will be explained on their individual item page. Select items may ship separately and at different times.

Product Specific Shipping Information.

Shipping Time: On Average, this item is packaged and shipped out within 12 hours of placing your order.

Carriers: This item will ship via USPS, UPS, or Amazon Logistics.

Transit Time: The normal transit time for this item is 1-3 business days when standard shipping is selected at checkout.

Tracking: When your order is shipped, an email with tracking information will be sent. For the best tracking experience we recommend downloading the "Shop App" from your order confirmation page.

How much does shipping cost?

Free Shipping + Other Shipping Options.

Standard Shipping: Every order ships free when you spend $39+. For orders $39 and under we charge a flat shipping rate of $5.

Carbon Neutral Shipping: Available for a flat fee of $6 on any order. We purchase a carbon offset to offset the environmental impact of shipping your order.

**Refer to item specific shipping & handling times for all items in your order. Some items ship separately and could require extended production or handling times.

Does Maddie offer expedited shipping options?

Expedited Shipping Options

Options & Considerations: We offer multiple upgraded shipping options to choose from at checkout.

Please factor in any shipping, handling, or production time stated on the individual items page. We cannot expedite these times as some partner products are made to order, often by hand.

Expedited Shipping: Available for a flat fee of $15 on any order. Expedited orders will ship out the same day Monday - Friday if ordered by 1 pm EST or by 10 am on Saturday. We will also upgrade shipping to an "air" option such as USPS Priority Mail or UPS 2 or 3 Day Air.

Overnight Air: Available for a flat fee of $30 on any order. Overnight orders will ship out the same day Monday - Friday if ordered by 1 pm EST or by 10 am on Saturday. Shipping service used will usually be USPS Priority Mail Express or UPS Next Day Air Saver.

Shipping Requests: Need an order by a certain date? Shoot us a chat or email and we will do our best to ensure we get it to you when you need it.

**Refer to item specific shipping & handling times for all items in your order. Some items ship separately and could require extended production or handling times. While rare, we are not responsible for carrier or weather related delays!

How can I find answers to other shipping & delivery questions?

Maddie & the Humans that Work for Her are Here to Help

Have a question not covered here? Try these options below.

Help Center: Explore our Help Center here for detailed information on a variety of topics and common questions.

Chat: Use our chat function in the bottom right of every page to send your question to Maddie's team of humans. If someone is not available to answer your chat immediately a response will be delivered to your email.

Send us a Message: Use our contact form here or send an email to info@maddiesamerican.com and we will respond as quickly as possible, usually within 12 hours.

Phone: We are not able to staff phone lines for customer calls at this time. All questions should be directed to our chat and email. If a call back is needed we can arrange a time to call you and further address questions or needs.

What is Maddie's 365 Day Tail Wag Guarantee?

365 Day Tail Wag Guarantee

Shop with confidence! Maddie 100% guarantees every product we sell with our 365 day Tail Wag Guarantee. Terms and Conditions for this guarantee will vary depending on the item and its corresponding category.

Item Specific Information - Treats & Supplements: All of our treats and supplements have a 365 Day Tail Wag Guarantee. Packaging must contain 50% or greater of the original fill. Remember supplements may take time to see the full benefits.

Important Limitations: We reserve the right to deny any guarantee claim if fraud, illegal, abusive behavior or other inappropriate action is observed or determined, at the sole discretion of Maddie's American Pet Products LLC. Guarantee claims are limited to 1 replacement/credit per item, per customer.

Is it difficult to start a guarantee claim?

A Guarantee Claim Process So Easy It'll Make Your Tail Wag

Self Serve Portal: We have implemented a self serve portal for all return, guarantee, and package protection requests. The easiest way to access the portal is through your customer account here. Alternatively, you can use this link here and have additional information ready to attempt an order lookup.

Does Maddie offer returns or exchanges?

Easy Returns & Exchanges

Return Process: We accept returns within 30 days of purchase that are unopened, not used, and in original sellable condition for a full refund to the original form of payment, excluding any shipping charges paid. Return shipping will be charged on all returns and exchanges unless return and package protection was opted into and paid for at time or purchase.

How can I find answers to other Tail Wag Guarantee questions?

Maddie & the Humans that Work for Her are Here to Help

Have a question not covered here? Try these options below.

Help Center: Explore our Help Center here for detailed information on a variety of topics and common questions.

Chat: Use our chat function in the bottom right of every page to send your question to Maddie's team of humans. If someone is not available to answer your chat immediately a response will be delivered to your email.

Send us a Message: Use our contact form here or send an email to info@maddiesamerican.com and we will respond as quickly as possible, usually within 12 hours.

Phone: We are not able to staff phone lines for customer calls at this time. All questions should be directed to our chat and email. If a call back is needed we can arrange a time to call you and further address questions or needs.

What is ReDo checkout+ ?

Shop with Confidence

Free Returns + Package Protection: We have partnered with ReDo to offer low cost package protection and unlimited free returns and exchanges for a small fee at checkout. There will be an option to checkout with either ReDo Checkout+ or without protection when reviewing your cart.

How does ReDo return protection work?

Returns & Exchanges Happen, Surprise Fees Don't Have To

Unlimited Free Return & Exchanges: Sometimes we all have to return a product, whether due to an incorrect size or it did not work out for some other reason. With this protection the cost of any return shipping is fully covered.

Low, Flat Pricing: Protect your order for only $1.98 from return shipping charges. Currently return and package protection is only available as a combined service with package protection charged at 2% of the cart total added to the flat return protection price.

Why You Need Return Protection: While returns are pretty rare, we primarily see exchanges for products that have sizing options. Shipping can be one of the largest costs our small, family owned business encounters. In order to keep prices low for everyone we generally charge for return shipping in most cases. Return protection can be a very smart choice to avoid the possibility of paying $4-10+ for return shipping.

How does ReDo package protection work?

Peace of Mind with Hassle Free Package Protection

Low Cost Protection for Shipments: We've all probably experienced a lost, stolen, or damaged package before, package protection helps quickly make things right when this happens. With package protection we can quickly approve replacements of items in your order and you avoid the hassle of wait times and investigations shipping carriers usually require (USPS, UPS, etc).

Low Pricing, Big Protection: Package protection pricing is based on a rate of 2% of the total cost of your order. Currently package protection is only available as a combined service with returns and exchange protection.

How can I find answers to other shipping & return protection questions?

Maddie & the Humans that Work for Her are Here to Help

Have a question not covered here? Try these options below.

Help Center: Explore our Help Center here for detailed information on a variety of topics and common questions.

Chat: Use our chat function in the bottom right of every page to send your question to Maddie's team of humans. If someone is not available to answer your chat immediately a response will be delivered to your email.

Send us a Message: Use our contact form here or send an email to info@maddiesamerican.com and we will respond as quickly as possible, usually within 12 hours.

Phone: We are not able to staff phone lines for customer calls at this time. All questions should be directed to our chat and email. If a call back is needed we can arrange a time to call you and further address questions or needs.

What is Auto-Ship + Save?

Auto-Ship + Save: Tail Wags Delivered Automatically

Auto-Ship + Save Basics: Auto-Ship + Save is our program offering automatic deliveries on your schedule. We will securely store your payment preferences and automatically charge your payment method and ship your order based on your selected schedule.

Easy Sign Up: Easily sign up by selecting the Auto-Ship + Save option when adding an item to your cart and selecting your preferred delivery schedule from the drop-down list.

What are the benefits of Auto-Ship + Save?

Big Convenience + Big Savings

Savings on Every Order: You'll receive 50% off your first Auto-Ship + Save order and an additional 5% off of all future shipments plus 10% back in Pack Perks Reward Points.

Never Run Out of Their Favorites: Enjoy worry free deliveries on your schedule. Consistency is key, especially with many of our supplements, so we have set up delivery plans that help to keep you and your pack on schedule!

Can I change my choices after signing up?

Complete Control Over Your Shipping Schedule

Easily Adjust Shipments 24/7: You have complete control over your delivery schedule and can pause, reschedule, or cancel your Auto-Ship + Save at any time. Simply log into your customer account on our site to manage your Auto-Ship + Save.

Helpful Reminders for Busy Pet Parents: You'll receive helpful reminders prior to any Auto-Ship + Save future shipments being processed. The reminders will have links to quickly update your preferences if you need to change your order in any way.

How can I find answers to other Auto-Ship + Save questions?

Maddie & the Humans that Work for Her are Here to Help

Have a question not covered here? Try these options below.

Help Center: Explore our Help Center here for detailed information on a variety of topics and common questions.

Chat: Use our chat function in the bottom right of every page to send your question to Maddie's team of humans. If someone is not available to answer your chat immediately a response will be delivered to your email.

Send us a Message: Use our contact form here or send an email to info@maddiesamerican.com and we will respond as quickly as possible, usually within 12 hours.

Phone: We are not able to staff phone lines for customer calls at this time. All questions should be directed to our chat and email. If a call back is needed we can arrange a time to call you and further address questions or needs.